A Digital Step Change for an Industrial Business

Tigre Financial acquired a French maker of industrial pumps. This business ran on deep engineering know-how and a set of manual processes that had served it well for twenty years and were ready for renewal. Management relied on monthly reports for its view of performance and saw room to move faster.

Tigre Financial funded and led modernisation. A single ERP platform went in across the group, and data analytics and machine learning began to forecast demand and guide pricing. The highest-volume steps on the production line were automated, and the CRM was overhauled so the sales force could see every customer in one place. Tigre Financial also brought the company's cybersecurity up to the standard its larger clients expected.

Productivity has risen by 22% since the programme began, and operating costs have fallen by €4m a year. Management replaced monthly reporting with weekly decisions grounded in live data. The business now runs on a modern platform, with stronger earnings and a more resilient model as it moves into its next phase.

The result came from treating technology to a commercial end, with a Tigre Financial operating partner on site through the change.